Why does my computer report less hard drive space?
Please review the information here.
What Kind of warranty do I get?
For brand new external hard drive, the casing is usually one year from manufacturer. For the hard drive inside, it's 5 years from Seagate and 3 years from Western Digital.
What is IDE vs. SATA?
If you are going to use the hard drive, internally - IDE (or ATA or EIDE or PATA) & SATA (Serial ATA) are two different kinds of connection from your laptop or computer. You really need to find out what type of connection you have before purchasing from us. If you are not sure, please email us the model number and we will try our best to research online for you. But we cannot 100% gurantee that we are right.
If you are buying an external hard drive, it doesn't matter what kind of hard drive is inside. The reason is that external hard drive communicates through USB port (or eSATA port). If you are considering to use the hard drive inside internally in the future, you may want to find out that does your computer take IDE or SATA?
What is OEM?
We are mainly selling OEM drive, not in a retail box. No accessories are included. If you need them, please let us know. No software is included. Fon installation, you don't need any software to install them. For installation manual, you can find them online from the manufacturer's website.
What is eSATA?
External Serial Advanced Technology Attachment or eSATA. eSATA is an external interface for SATA technologies. It competes with FireWire 400 and universal serial bus (USB) 2.0 to provide fast data transfer speeds for external storage devices. You would need an eSATA port (for external use) or adapter (for internal use) to communicate with motherboard.
